Learn how your personal data is collected, why it's used, and how it's kept secure — all explained in plain language.
Banglabe is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right — and protecting it is our responsibility. This Privacy Policy clearly explains what information Banglabe collects, why we collect it, and how it is used and kept secure.
By continuing to use our platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please reach out to our support team.
This Privacy Policy governs Banglabe's Terms & Conditions. Reading both documents together will give you the complete picture.
Banglabe collects two types of data — what you provide directly, and what is automatically collected while you use the platform.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Account Verification & KYC | Yes |
| Mobile Number | Login & Security Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Communication & Notifications | Yes |
| National ID / Passport | KYC Verification | For Withdrawals |
| Payment Details (Mobile Pay/Nagad Number) | Financial Transactions | Yes |
Banglabe never stores your password in plain text. Passwords are always kept in hashed form — no one can view or recover your original password.
Banglabe uses your information only for specific, legitimate purposes. Each use is outlined transparently below.
You can opt out of promotional emails or SMS at any time. Contact our support team or turn off notifications from your account settings.
Banglabe never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances.
Banglabe never sells or rents your data to advertisers or marketing companies. This is an unwavering commitment.
The Banglabe website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.
You can disable analytics cookies from your browser settings. However, disabling essential cookies may cause the platform to not function properly.
Banglabe does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Identity Verification Records |
| Session Log | 90 Days | Security Monitoring |
| Support Contact | 3 Years | Customer Service Improvement |
| Cookies Data | At session end or up to 1 year maximum | User Experience |
Once the retention period expires, data is securely deleted or anonymized.
Every Banglabe user has specific rights over their personal data. We fully respect and uphold those rights.
You can request to view the information we hold about you. Contact our support team and we'll respond within 30 days.
You can request corrections to any inaccurate or outdated information — this can be done through your account settings or by contacting our support team.
After account closure, you can request deletion of any data that falls outside legal retention requirements.
You may object to the use of your data for specific purposes — such as opting out of marketing communications.
You may request a copy of the information we hold about you in a structured, readable format.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of the rights listed above support@banglabe.com— email us at and we'll respond within 30 business days.
Banglabe follows the highest industry standards to protect your data. Our security infrastructure is protected across multiple layers.
If you identify a security vulnerability, please report it to support@banglabe.com. We appreciate responsible disclosure.
Banglabe is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Date of birth is verified at registration, and age is confirmed through the KYC process. If an underage account is detected, it is immediately closed and all associated data is deleted.
If, as a parent or guardian, you believe your minor child has created an account, please contact us immediately at support@banglabe.comto get in touch.
Banglabe may update this Privacy Policy as needed. For significant changes, users will be notified in advance via email or platform notification.
Continuing to use the platform after any changes takes effect constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.
Users will be notified at least 14 days before any significant changes take effect. Please keep your email notifications enabled.
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
Before Contacting Us FAQ Page — you'll find answers to many common questions there.
Privacy isn't just a policy for us — it's the foundation of every decision we make.
Every transaction and login is secured with 256-bit SSL encryption — the same standard used by the world's leading banks.
Banglabe does not sell your personal data to advertisers or any third parties. Your privacy is not part of our business model.
Banglabe adheres to international GDPR privacy standards, meaning you receive the same level of protection as users anywhere in the world.
We provide an initial response to all privacy-related requests within 24 hours. Complex cases are fully resolved within 30 days.
Over 500,000 users across Bangladesh have entrusted Banglabe with their data. Protecting that trust is our highest priority.
View, correct, or delete — you have full control over your data. Contact support at any time to exercise your rights.